Privacy Policy

This privacy policy (the "Privacy Policy") explains how Miracle Brand LLC (“Miracle Brand,” “Company,” “we,” “our” or “us”) collects, uses, shares, and protects information when you (“you” or “your”) use our websites and any mobile or software applications where this Privacy Policy is posted or when you purchase goods or services from us (collectively, the “Website”). Please review this Privacy Policy carefully. By using our Website, you agree to these privacy practices; if you do not agree to the terms of our Privacy Policy or our Terms of Service, you may not use the Website.

1. What types of information do we collect?

“Information,” as used in this Privacy Policy, means personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user. Examples include a user’s name and email address.

Miracle Brand collects the following categories of information about Website users:

2. How and when do we collect information about you?

In particular, Miracle Brand uses the following types of cookies, some of which are placed by third parties, to customize your shopping and checkout experience:

We also use the Shopify platform. As such, we use Shopify cookies and other tracking technologies to provide and improve the Website. You can learn more about how Shopify gathers and uses personal information by visiting the Shopify Cookie Policy.

We use Google Analytics on our Website to collect usage data, analyze how users use the Website, and provide advertisements to you on other websites. For more information about how to opt out of this practice, visit the Google Analytics Opt-Out Add On page

Certain third parties place cookies and pixels on our Website. These companies may use that data to show you more relevant advertisements and promotions. You can learn more about your ability to control privacy settings at these companies’ websites, which include but are not limited to Facebook/Instagram, Pinterest, and Google/YouTube.

You can change your cookie settings in your internet browser and use preferences or settings on your device to manage your privacy controls. However, if you disable cookies or other tools, some of the features of the Website may not function correctly. For more information, see https://www.allaboutcookies.org/ and learn how to disable these tools by opting-out of third-party cookies and mobile device ID practices for targeted advertising.

Miracle Brand LLC may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that Miracle Brand LLC may serve relevant marketing offers to you via direct mail. If you do not want Miracle Brand LLC to collect information about you, please contact Miracle Brand LLC to opt out.

3. How do we use your information?

Miracle Brand may use the information identified in Section 2 for certain “business purposes” that are necessary to provide the Website and related services and for certain “commercial purposes,” meaning a use that advances our business interests, such as marketing the Website.

Importantly, when you provide your name along with contact and billing information, which may include sensitive personal information, for example the credit card number and CVV used when a purchase is made on the Website, we only use and disclose that information as necessary and reasonably expected to provide the products or services requested by you.

The following are the business purposes for which we may use your information:

The following are the commercial purposes for which we may use your information:

We may also use your information, combined with that of other users, to create deidentified “Aggregate Information,” which is statistical information about all users or a subset thereof and is pseudonymized and deidentified, i.e., cannot be used to identify or relate back to you. Aggregate Information may be used by Miracle Brand for the purposes listed above. We may also use Aggregate Information to develop use cases that compare average industry trends.

In other words, we process your data when necessary to perform our responsibilities under a contract with you (e.g., providing and processing payments for the products you have ordered), if we need to comply with a legal obligation, if necessary for the purposes of legitimate interests unless they are overridden by your interests or rights, to protect the vital interests of users, or when we have your consent to do so, which you may withdraw by contacting us as outlined below.

4. How do we disclose your information?

Miracle Brand may disclose your information with the following third parties for the business and commercial purposes indicated below:

5. Do we sell your information to others?

Miracle Brand does not sell consumers’ personal information for money. However, please note that the California Consumer Privacy Act (“CCPA”) defines “sale” of “information” very broadly to cover many common business activities, even when the information is partially de-identified and is not exchanged for money. As outlined above, the Website uses cookies and other tracking tools, including those placed by, and where information is shared with, third parties. The primary purpose of this practice is to deliver personalized advertisements that are specific to your interests and to avoid displaying repetitive or irrelevant advertisements to you.

Although Miracle Brand’s practices may not constitute a “sale” of personal information, you have the right to direct us to not use your information for these practices. You may do so by disabling cookies and other tools or visiting informational websites, as outlined above, or contacting us.

6. How do we protect your information?

We maintain safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the internet can be 100% secure. As a result, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our Website, and you do so at your own risk. The security of your personal information also depends on you. You should protect and refrain from sharing your sensitive personal information and immediately notify us or impacted third parties of any suspected data breach.

7. How long do we keep your information?

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law or a valid court order. If you request deletion of your information, your request will be processed according to the timeframes indicated therein and/or pursuant to any applicable legislation.

8. Do we transfer your information to a different country?

If you are visiting the Website, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using the Website, you authorize and consent to the transfer of personal data to the United States and its storage and use as specified above when you provide such information to us.

9. Privacy Rights

Process for Making a Request

To make a privacy request regarding your personal information, please contact us as outlined below with your name and either your email address or physical address associated with your use of the Website. If you are making a privacy request through an authorized agent, please also provide the agent’s name and email address and statement of authorization. If we need additional information to verify your identity or process your request, we will promptly respond to you. In certain jurisdictions, consumers have specific privacy rights, as outlined below.

California Residents

California residents have the following rights under California privacy laws:

In addition, under California’s “Shine the Light” law, California residents who provide information to the Website may request certain information regarding our disclosure of your information to third parties for their direct marketing purposes.

Nevada Residents

Nevada consumers have the right to request that Miracle Brand not sell their personal information for monetary consideration to certain other parties.  This right applies even if their personal information is not currently being sold.  If you wish to make a request, please contact us.

European Economic Area Residents

Residents of the European Economic Area have the right to access information we hold about you and to ask that your information be corrected, updated, or erased, and the right to object to, or request that we restrict, certain processing of your information. You also have the right to lodge a complaint with the data privacy authority where you live, see e.g., this website

10. How do we protect the privacy of children?

Miracle Brand does not knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected such information, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to third parties.

11. How can you receive and opt-out from marketing communications?

By providing your email address to Miracle Brand through the Website or an email initiated by you, you consent to receive emails from us, including information concerning your account and advertising messages. Depending upon your location, we may obtain additional consent from you if required. Providing consent to promotional emails is NOT a condition of purchasing any of our products. You can unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or by contacting us at our email address below. Please note that, even if you unsubscribe from advertising emails, we will still send you any necessary, non-promotional emails about your purchase, account, or updates to our Privacy Policy and Terms of Service.

12. Links to third-party websites.

Our Website contains links to websites operated and maintained by third parties. We do not make any guarantees, promises, or warranties regarding any third-party websites or content, we do not control third parties and have no responsibility for third parties, and your use of such third-party websites at your own risk. This Privacy Policy does not apply to such third-party websites. You should always read the privacy policy of a linked website before disclosing your information.

13. Do we respond to Do Not Track (“DNT”) Signals?

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. We do not respond to DNT requests.

14. How will you know when we change the Privacy Policy?

Each time you use the Website, the then-current version of this Privacy Policy, which will be posted on the Website, will apply. If you continue to use the Website after a new version is posted, you are consenting to the modified terms. Depending upon your location, we may obtain additional consent from you if required. Further, unless we receive your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy and not to information collected under any earlier version.

15. How can you contact us regarding this Privacy Policy?

Miracle Brand LLC controls the information and data provided to and collected by us. If you would like to access, correct, amend, or delete any personal information we have about you, make a complaint, or simply want more information, please contact us. Our Website has a Contact Form, and our contact information is below. If you contact us, your information may be collected, used, and shared in connection with your request and this Privacy Policy.

1501 Haines St.